Welcome!

Use this online form to request access  to UT Health San Antonio's instances of EpicCare Link and Complion for Research Sponsor monitors.

  • Remote and On Campus visits involving access to Epic
  • Remote and On Campus visits involving access to Complion
  • Requests can only be made by UTHealthSA research team members
  • As a general rule, requests should be submitted at least 30 calendar days before the visit start date. Some requests are more complicated than others and may take up to 30 days to complete all the steps.

What information do you need to complete the request form?

  • Basic study information (CTMS number*, title, etc.)
  • Monitor's information (name, email, whether a current EpicCare Link user or a current Complion user)
  • Coordinator/Data Manager's information & EpicCare Link permissions
  • Monitoring start and end dates
  • Copy of monitor's visit request (letter, email or optional form)

* For Epic access, the study must be registered in Velos eResearch - contact the CTO for assistance.

Save & Return - see the instructions at the bottom of the form on how to save your work and return later to complete the submission.

Security -- This questionnaire uses UT Health San Antonio's instance of REDCap. REDCap is a secure web authentication application that is HIPAA compliant. Access is through centralized two factor authentication, all data are encrypted meeting FISMA security standards, physical, network, and computer security is third-party monitored and enforced through the university's Information Assurance Division.

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